Privacy Policy

Last update: July 26th, 2022 – Version 2

Hello, welcome!

We, INVOLVES SOLUÇÕES TECNOLÓGICAS S.A. established at Rua Patrício Caldeira de Andrade, 1156, district of Capoeiras, Florianópolis, Santa Catarina, CEP 88.085-150, recognize that your privacy is very important and, therefore, we take all possible measures to protect it, taking the responsibility to treat your personal data in an integral and confidential way. 

The purpose of this Privacy and Cookies Policy (the “Policy”) is to set out and share with you, in a transparent manner, how information and your data is collected, used, stored, treated and protected in the context of your use of our Website (, Involves Experience ( and Involves Club ( in Portuguese and in Spanish), as well as our Landing Pages. 

To help you understand what each point and term is, we have created the following glossary:

  • Legal bases: these are the hypotheses for the processing of personal data to be justified, according to the LGPD.
  • Personal data: is all the information related to you, both information that quickly allows your identification (such as name, e-mail or identity), and information that indirectly allows your identification (such as address and IP protocol).
  • Processing of personal data: whenever we use this expression and its variations, we are referring to any and all actions that may be carried out with your personal data (for example: collection, processing, dissemination, access, storage, among others).
  • Purpose: is the purpose for which we use your personal data; the objective of collecting and processing personal data.
  • LGPD: acronym for the General Law of Data Protection – legislation that guides and drives all of our actions while handling your personal data.

When do we collect your personal data? Your personal data will be collected whenever you voluntarily provide it (e.g., to receive materials, ebooks, to request demonstration of a solution, to receive exclusive materials, etc.), as well as when you interact with the services provided, when we may collect your data through cookies, for example. 

What is the purpose of the Privacy Policy? With this privacy policy we want, in a transparent and clear way, to inform you of how your personal data is used by Involves. 

An important note: this policy does not apply to services that we do not control, even if related to our website and other pages. 

Recommendation: we strongly recommend that you read this policy in full. That way you will be aware of why and for what we use your personal data. 

Happy reading!

1. What kind of data do we collect and for what purpose do we use it?

All personal data collected will only be used for the purposes listed in the Privacy Policy or for the purposes informed at the time of its collection.

Cookies and Other Technologies: We use cookies and other data collection technologies on our platforms to improve your experience with us, personalize advertising, and recommend content of interest to you. To explain more about how we do this, we have prepared a separate document that will allow you to understand what cookies are, what kind of cookies we use, what information we collect using cookies, and for what purposes this information is used. You can refer to this and other information in our Cookie Policy.  

When you interact with the site or provide us voluntarily, we collect the following personal data:


Personal Contact Information 

They may include, but are not limited to: 

  • name;
  • email;
  • telephone; and
  • member organization

This data is intended to facilitate our contact, once required by you.

We need this data to know who you are so that we can respond to you and improve our customer service.

We also need this data to inform you about our upcoming events (Involves Experience)

Consent (LGPD, art. 7, I); Performance of contracts (LGPD, art. 7, V)

Personal Data to register in events, to access and receive exclusive materials or to register in the Involves Club

They may include, but are not limited to: 

  • Name;
  • email;
  • address;
  • phone;
  • country;
  • company;
  • position;
  • size of the field team;
  • business sector;
  • number of stores, etc.

We use this data to know who you are, send you material of interest, as well as trade marketing related content.

Eventually, we may use such data to send you content, offers, proposals, personalized landing pages, courses, news, and/or other events relevant to maintaining our relationship.

We use this information to send you e-mail confirmation of your registration to the event (as well as reminders and other relevant information about the event), to send you the material you are interested in, certificates of attendance, as well as to eventually create a list of those registered and/or in attendance (Involves Experience)

Consent (LGPD, art. 7, I); Performance of contracts (LGPD, art. 7, V)

Personal Contact Information for Comment – Involves Club

They may include, but are not limited to: 

  • Name;
  • e-mail; and
  • website

We use this data to know who you are, identifying who made the comment, and to notify you when someone replies to you.

In addition, we may use this data to contact you by e-mail, sending news, materials, courses, proposals, and other content related to Trade Marketing.

Consent (LGPD, art. 7, I)

Personal Usage Data

  • IP Address;
  • Records of interactions with the website or landing pages;
  • browser type and version;
  • operating system type and version;
  • geolocation information;
  • cookies, etc.

This personal data is collected when you access our website or landing pages, for the purpose of improving our content and services.

Consent (LGPD, art. 7, I); Compliance with legal obligation to store browsing records, as per article 15 of the Marco Civil da Internet.

Professional Personal Data

They may include, but are not limited to: 

  • name;
  • date of birth;
  • gender;
  • address;
  • schooling;
  • work experience and so on.

This is the personal data we collect when you apply for one of our jobs.

They are used for the purpose of getting to know you and your professional background better for our selection process.

Consent (LGPD, art. 7, I); Performance of contracts (LGPD, art. 7, V)

Personal Data relating to Surveys – Involves Experience and Involves Club

When you fill out a form or answer a survey, we collect the personal data you provide in order to know what you think about our events or services.

Consent (LGPD, art. 7, I)


We may also collect data from publicly accessible sources or from third parties authorized and contracted by Involves, subject to confidentiality obligations and always complying with the requirements of the Brazilian legislation. 

We do this to obtain, validate and supplement data related to our customers and prospects in order to ensure the quality and update of the data we maintain. These practices allow us to improve the security of our services and the assertiveness of our communication initiatives, improving the chances of establishing contact with you when necessary, including to offer our services if we understand that, according to your interaction with us, something we have to offer may be of interest to you.

2. Sharing or Disclosing Personal Data

The personal data collected are for our exclusive use for the purposes informed and, therefore, will not be sold to third parties.

However, we may share your personal data whenever such action is necessary in order to:

Legal Compliance. Comprising (i) judicial and/or administrative proceedings and requisitions; (ii) regular exercise of rights or defense in legal proceedings; or (iii) as required by law;

Third Party Services. We may share your personal data with our suppliers and business partners, with whom we have contractual obligations of security and confidentiality. Suppliers include data hosting and server companies; advertising, marketing, and research tools, for example; and

Availability to supporters of the event – Involves Experience. We may share some of your personal data with the supporters and sponsors of the event, which will comply with the purposes of use informed to you.

3. Storage of Personal Data – International Transfer

The personal data we collect through our website will be stored on our systems and servers, except those that are shared with third parties under the terms mentioned above.

The data shared with third parties will be treated by them, exempting Involves from any liability for leakage or incorrect treatment of personal data.

Involves has international data transfer, as it has a database located in AWS servers in the United States, thus, follows all international transfer policies required by LGPD, as well as, required by the State in which the server used is located.

4. Data Retention and Deletion

Personal data is only stored for as long as is necessary to fulfill the defined purposes, unless there is another reason for its retention, such as fulfilling legal, regulatory, contractual obligations and preserving Involves’ rights.

In determining the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purpose for processing your personal data and whether we can achieve such purposes through other means, and applicable legal requirements.

Upon expiration of the maintenance period and legal necessity, personal data will be deleted using secure disposal methods, or used in anonymized form for statistical purposes.

5. What are your rights?

We want to assure you that the rights under the applicable data protection legislation are enforceable and fulfilled. 

To this end, it is important that you know that you may exercise, at any time through the channel indicated at the end of this policy, the following rights: 

Right of Access and Confirmation: To confirm whether Involves processes any of your personal data, to request access to your personal data, as well as information on how the processing of such data is carried out; 

Right of Correction: Request to correct, update or complete your personal data; 

Right to Anonymize or Block Data: Possibility of requesting the anonymization of personal data or their blocking, temporarily suspending processing.

Right to Delete Data: Request erasure of your personal data, provided that (i) the data is no longer necessary for the purpose that motivated its processing; (ii) when you withdraw your consent and there are no other valid grounds for its conservation; (iii) when you oppose the processing and there are no overriding legitimate interests on the part of Involves, (iv) as well as in the other cases provided by law. 

Right to obtain information about sharing: You have the right to know with which public and private entities Involves shares personal data, subject to business confidentiality.

Right of Opposition: You may object to processing activities that do not depend on consent. In this case, it is possible to request its discontinuation.

Right to withdraw consent: You can withdraw consent given for a particular purpose and obtain information about the consequences of this choice. However, revocation of consent does not compromise the lawfulness of the processing carried out until then.

6. Changes to this policy

We reserve the right to change this Policy as often as necessary in order to provide you with increased security and confidence.

To make things easier, we will always indicate at the end of the document the date of the last update, and if substantial changes are made, we will inform you of these changes before they take effect.

7. Protecting the Privacy of Minors

We do not knowingly collect personally identifiable information from children under the age of 18. If you are a parent or legal guardian and are aware that your children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verifying parental consent, we will take steps to remove that information from our servers. 

Contact us through the e-mail available in the item below.

8. How to contact us?

Thank you for reading our privacy policy.

We will always be available to assist you. If you wish to exercise any rights, obtain more information, or have any questions about our policy, please contact us:


Responsible Party: Data Guide Consultoria e Soluções em Proteção de Dados LTDA